Residential Overnight Hourly Staff provide direct client services to the residents of Community Services Board operated supervised living residential services. Clients are adults with mental illness in recovery. Position requires: working knowledge of psychology, counseling and/or social work; mental illness and substance abuse; ability to work effectively with clients and service providers in the community. Services include on-site support and supervision. Residential Overnight Hourly Staff commit to a regular schedule and also fill in for other regularly scheduled staff in order to ensure staffing coverage to meet the needs of the residents. The typical shifts are overnights 9:45 PM – 7:15 AM at Market Street House. The position is awake.
Major Essential Functions:
- Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.
- Works assigned overnight hours to provide supervision for residents, including some scheduled hours when other agencies are closed.
- Provides supervision and guidance to residents, helping establish and maintain daily living routines.
- Provides support and skill-building training to residents based on their needs and interests in order to maintain or improve their community living skills.
- Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.
- Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.
- Provides crisis intervention as needed, accessing emergency services as appropriate.
- Plans and conducts activities with residents to promote community integration.
- Summarizes clients’ activities and makes written reports.
- Delivers medications to HRCSB clients in the community enrolled in the mobile meds program.
- Handles any physical plant emergencies.
- Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
- Is responsible for other duties as assigned, consistent with established policy and procedures.
Required Knowledge, Skills and Abilities:
- Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling.
- Principles of record keeping and documentation.
- Basic ethics appropriate to a helping relationship including confidentiality issues.
- Demonstrated ability to work with targeted populations.
- Ability to instruct and support clients; ability to work effectively with clients and service providers in the community;
- Good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself; show good judgment and ability to communicate effectively, both verbally and in writing.
Additional Requirement:
- Possession of a valid driver’s license, ability to drive safely and acceptable driving record.
- Background check with favorable results.
- MANDT
- First Aid
Minimum Education and Experience:
Graduation from an accredited college or university with a Bachelor’s degree in human services, psychology, social work, counseling or a related specialty. (Experience in a mental health, intellectual disability, or substance abuse setting; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities is preferred).
Other Information:
Equipment: Telephone, vehicle, breathalyzer, computer, copier/fax/scanner, household appliances.
Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.
Work Location: CSB operated residential settings; community settings.
Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.
Work Schedule: Shifts are scheduled to provide support to residents during overnight hours. Flexibility is required in order to meet and respond to program needs. Regular and reliable attendance is required.